Fast-casual restaurant

Counter Deli

Kiosk items and prices synced from a PDI price book, with orders pushed back for accounting.

  • Countertop and freestanding kiosks
  • PDI price book
  • Combo prompts
01

The Challenge

The challenge

Fast-Casual Counter: One Price Book, Two Ways to Order

A fast-casual dogs, burgers and salads counter wanted self-ordering kiosks alongside its existing counter service. Its items and prices already lived in its PDI price book, and its accounting depended on every sale landing in PDI.

Managing a second menu by hand would have meant prices drifting out of sync between the kiosk and the register.

02

The Reji Solution

The Reji solution

PDI Integration, Both Directions

Reji integrated with the operator's PDI price book, so items and item pricing synced to the kiosks automatically. A price change made in PDI showed up on every kiosk without anyone rebuilding the menu.

Completed kiosk orders were pushed back to PDI asynchronously for accounting, so customers never waited on the back office while sales still reconciled alongside everything else.

  • Price Book Sync
  • Automatic Pricing
  • Order Push to PDI
  • Loyalty Lookup
03

How It Works

  1. Step 1 Price Book Items and prices live in PDI
  2. Step 2 Sync Kiosks update automatically
  3. Step 3 Order Customers build and combo up
  4. Step 4 Back to PDI Completed orders post for accounting
04

On Location

At the Counter

Countertop and freestanding kiosks, and the ordering screens Reji built, from breakfast to combos and loyalty.

  • Fast-casual counter with a countertop self-order kiosk
  • Countertop kiosk and card reader beside the pickup window
  • Freestanding kiosk with an integrated card reader
  • Welcome screen featuring a turkey club
  • Name entry with dine-in or take-out choice
  • Food groups from breakfast to burgers, hot dogs, salads and desserts
  • Breakfast menu with starting prices
  • Skillet bowl with remove options and paid add-ons
  • Burger build with bun, doneness and remove options
  • Make it a combo with fries and drink upgrades
  • Loyalty screen to scan or enter a membership number

See more real kiosks and screens in Reji in the Wild

05

What We Delivered

What We Delivered

  • PDI Price Book Sync
  • Automatic Pricing
  • Order Push to PDI
  • Combo Prompts
  • Loyalty Lookup
Your turn

Have a Problem Like This One?

Tell us how your business runs today. We’ll show you what Reji would look like built around it.

More Customer Stories

All stories